Assistant Manager – Telesales

5 - 7 Years
Chennai

Job Description

Job Family/Job Code : Assistant Manager - Telesales

Reporting to : DGM - Sales

Function Name : Retail Sales

Purpose of the Role
To enhance the enquiry conversion and generate more prospects from all the data types.
Role Description
1. Lead generation from all inbound Non converted prospects
2. Lead generation from Abandoned data on daily basis
3. Lead generation from CRP & Digital data on daily basis
4. Lead generation from all Non converted Just dial data
5. Follow-up on Marketing leads to enhance the enquiry generation
6. Hourly wise lead generation need to be monitored
7. Ensure 100% tagging accuracy for all the data types.
8. Voice of Customer need to be monitored for all data types to enhance the data accuracy
9. Roster adherence
10. Trainings need to be conducted on data types wise sales pitch
11. Vendor management
a. Daily basis lead generation
b. MIS reports need to be flashed on daily basis
c. Trainings need to be conducted
d. Closely monitoring on lead generation vs sale closed
12. Attrition control.
Key Result Areas
Increase the sales by tele calling all the data types and to enhance the enquiry conversion
Increase the sales executive productivity by doing the immediate customer approach

Desired Skills and Competencies
Functional Competencies
1. Prioritize the customer approach by doing the tele calling
2. Increase the productivity of sales executive by giving the on time updates of prospects
3. Understanding of data efficiency
4. Data type wise callings prioritize
5. Analytical thought process required to enhance the enquiry conversion
6. Understand the market potential and need to acquire the related data base
7. Competitors analysis like how much base , plans etc
8. Need to understand the dialers working mechanism
Behavioral Competencies
1. Value orientation
2. Team working abilities
3. Customer centricity
4. Passion for excellence
5. Innovation
Recruitment Specifications

Education
Any Specialization, Telecommunication is an added advantage
Work Experience
1. Minimum 5 years of experience in the same domain and handled a team.
2. Preferably from the same industry.

In case of interest please share your updated resume to podili.prithviraj@roi.actcorp.in

Best Regards
Prithvi

Salary: Not Disclosed by Recruiter

Industry:Telecom/ ISP

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Back Office/Web/Transaction Processing

Role:Assistant Manager/Manager-(NonTechnical)

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Atria Convergence Technologies Pvt Ltd

ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education and interactive services company that creates radical social transformation, and delights and empowers customers.

Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the country's most renowned cable and broadband company, bringing state-of the art services to nearly 2 million happy homes:

Fibernet (Internet over Fiber Optics)
Digital TV
HDTV
About
We offer broadband on optic fiber and our Fiber-To-The-Home technology can carry vast amount of information at speeds up to 1 Gbps. We are currently the largest fiber broadband services provider in the wired broadband category, and the largest non-telco ISP in the country.
View Contact Details+

Recruiter Name:Prithviraj P

Contact Company:Atria Convergence Technologies Pvt Ltd

Email :podili.prithviraj@roi.actcorp.in

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