Roles and responsibilitiesDear All,
ACT Fibernet is hiring for Executive - Customer Service
1. To provide customer satisfaction on every call / e-mail.
2. To ensure closure of the ticket / e-mail within the prescribed TAT
3. To provide speedy resolution
4. To resolves product or service problems by clarifying the customer's complaint.
Education: Graduate or equivalent
Work Experience: Minimum of 1 - 6 Years.
Experience in customer service or call center background preferred.
Experience handling calls or in voice process is mandatory
Strong communication skills
Good interpersonal skills
Interview Date : 25th June 5th July 2019
Interview Timing : 10am - 1pm
Notice Period : Preferably Immediate Joiner / Max 15 days
Preferred language : English, Tamil, Hindi (or) Kannada mandatory
Reference : MARY (HR)
Perks and BenefitsBest in the Industry depends on your last withdrawn salary and years of experience.
Salary: INR 2,25,000 - 3,50,000 PA.
Role:Associate/Senior Associate -(NonTechnical)
Desired Candidate Profile
Atria Convergence Technologies Pvt Ltd
Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the country's most renowned cable and broadband company, bringing state-of the art services to nearly 2 million happy homes:
* Fibernet (Internet over Fiber Optics)
* Digital TV
We offer broadband on optic fiber and our Fiber-To-The-Home technology can carry vast amount of information at speeds up to 1 Gbps. We are currently the largest fiber broadband services provider in the wired broadband category, and the largest non-telco ISP in the country.
Mr. Sunder Raju
Founder : ACT (Atria Convergence Technologies Ltd.)
Our founder, Mr. Sunder Raju, is well respected in the Indian business fraternity and our senior management consists of 30+ professionals from diverse industries like FMCG, Entertainment, Information & Technology, Telecom, and Retail.
Contact Company:Atria Convergence Technologies Pvt Ltd