Senior NOC Engineer

from 4 to 7 year(s) of Experience

Job Description

Duties and Responsibilities:

•Manage and maintain the ACT Network ISP services
•Fault handling and escalation (identifying and responding to faults on Access network, liaising with 3rd party suppliers, Vendors handling escalation through to resolution).
•Provisioning (IP assignment, core network configuration, Network setup, monitoring and preparing network diagrams, Participating CMs and executing CMs.
•Network equipment testing. Maintaining audits
•Network troubleshooting, Escalation handling, coordinating with cross functional teams to resolve the issues
•Maintenance of BRM and technical documentation (for NOC) of processes and procedures used throughout normal operations.
•Development of knowledge and skills in network and Network administration, particularly with regard to ACT Network architecture and platforms.
•Participate in a 24x7 support on demand services
•Handling Network traffic and diverting traffic to keep links under threshold level

Qualifications, Experience and Skills:

•A minimum of 24-48 months experience in a Technical Support or similar role.
•Good communicator with a natural aptitude for dealing with people.
•Good network diagnostic skills.
•Basic Linux CLI skills.
•Basic sysadmin skills.
•Work well in a busy team, being quick to learn and able to deal with a wide range of issues.
•Strong analytical skills and able to collate and interpret data from various sources.
•Ability to assess and priorities faults and respond or escalate accordingly.

Salary: INR 3,00,000 - 4,50,000 PA.

Industry:Telecom/ ISP

Functional Area:IT Software - Network Administration, Security

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:Network Administrator

Employment Type:Full Time, Permanent

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

ACT Fibernet

ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-home entertainment, education, and interactive services provider in India, back in 2000.

Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. The leadership team of ACT comprises 35+ professionals hailing from diverse industries like FMCG, Apparel, Entertainment, Information & Technology, Telecom, and Retail.
We are one of the country’s most renowned Triple Play Service providers, bringing state-of the art services to nearly 1.5 million happy homes:

Fibernet (Internet over Fiber Optics)
Digital TV

We offer broadband on optic fiber and our Fiber-To-The-Home technology can carry a vast amount of information at speeds up to 1 Gbps. We’re currently the 3rd largest ISP In the wired broadband category, and the largest non-telco ISP in the country.

Our founder, Mr. Sunder Raju, is well respected in the Indian business fraternity and our senior management consists of 30+ professionals from diverse industries like FMCG, Entertainment, Information & Technology, Telecom, and Retail.

We are backed by True North (Formerly known as India Value Fund Advisors), a premier private equity investment fund and TA associates, a Global Growth private equity firm with over $17 billion of invested capital. In the past, True North has supported many successful ventures like Biocon, Radio City, HDFC Bank, Meru, Mahindra Hinoday, and TTK Healthcare, among others. TA's investments in India include several successful companies like Billdesk, Dr Lal's Pathlabs, Fractal Analytics, Micromax, Rategain and Tega Ind.

We’ve always believed in giving our customers the very best, and our vision is for every Indian home to have access to world class internet services.
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Contact Company:ACT Fibernet