Customer relationshio officer
Roles and Responsibilities
Visit all disconnection requests raised in the month (Avg 50 requests per month)
Interact with customer & SD team who requests for Name change & Shifting
Out calling & filed visit if required to collect dues from disconnected customers
Plan upgradtion calling for FUP crossed customers to increase revenue
Role:Customer Success Associate
Salary: Not Disclosed by Recruiter
Industry:Telecom / ISP
Functional Area:Customer Success, Service & Operations
Role Category:Customer Success
Employment Type:Full Time, Permanent
Education
UG:Graduation Not Required
Company Profile
ACT Fibernet
We offer broadband on optic fiber and our Fiber-To-The-Home technology can carry vast amount of information at speeds up to 1 Gbps. We are currently the largest fiber broadband services provider in the wired broadband category, and the largest non-telco ISP in the country.
Recruiter Name:Praveen Kumar C
Contact Company:ACT Fibernet
Telephone:8884479678
Website:http://jobs.actcorp.in