Field Network Engineer opening @ACT Fibernet, Hyderabad

From 1 to 6 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

ACT Fibernet Is Hiring for Experienced Field Network Engineers for Hyderabad Location.

1. Complete Field Work.
2. Candidate would be travelling to customers place to rectify the faults & Installation in Network. (From Customer Switch box to end connection of customers place)

Most Expected issues in network would be:

1. Service issue due to Fiber Cut/Copper Cut
2. Service issue due to improper Router Configuration
3. Crimping Issues
4. He should meet the daily targets given by the team leader.
5. Fiber splicing is involved

6.Take proactive actions to reduce customer complaints from Chronic CX elements and should ensure this by rectifying the fiber connectivity, reduce fault/cut proneness and by ensuring quality of execution.

Roles & Responsibilities:

1. Assume overall responsibility for ensuring 99.99% Customer Uptime

2. Ensure that the switches in the network are maintained as per norms

3. Ensure support for timely connectivity for all the cross functional teams

4. Maintain the network database and submit the required report to the reporting manager on regular intervals

5. Attend customer complaints on field and give quality resolution within the TAT

6. Provide timely resolution of technical complaints through analysis/ trouble shooting

7. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required

8. 100% compliance on safety and cardinal rules

9. Provide structured feedback to management to provide permanent solutions to improve service level

Eligible Criteria:

  • 1) Should have min 1 - 6 year relevant experience in Field Network Engineer role (Broadband)
  • 2) Experience in Fiber Splicing & Crimping is must
  • 3) Skill Set Basic Understanding of networking / willing to work on field
  • 4) Responsibility Wi-Fi Router configuration/Switch configuration / Splicing / OTDR handling / Cable pulling ( On Field Job)
  • 5) 6 days working and 1 Week Off will be provided on a weekday
  • 6) Immediate joiners or Maximum 15 days' notice period are preferred
  • 7) Please make sure to bring the below mentioned mandate documents to attend the interview.
  • 8) Pan Card
  • 9) Aadhar Card
  • 10) Driving License
  • 11) X Certificate
  • 12) XII Certificate
  • 13) Graduation Certificate - UG/PG/Diploma/ITI
  • 14) Current company offer letter
  • 15) Last 3 months payslip
  • 16) Relieving letter (Applicable if relieved already)
Venue Details : Atria Convergence Technologies Ltd
Road no.11, Banjarahills, Near Care out patient ward, Hyderabad.

Interview Date : 16th to 19th November '21
Interview Timing : 10am - 2pm
Notice Period : Preferably Immediate Joiner / Max 15 days

*While at the premises please ensure to follow safety norms by wearing mask & social distancing

Role:Network Service Technician

Salary: Not Disclosed by Recruiter

Industry:Telecom / ISP

Functional Area:Engineering - Hardware & Networks

Role Category:IT Network

Employment Type:Full Time, Permanent


UG:Any Graduate

Company Profile

Atria Convergence Technologies Limited
Company Info
View Contact Details+

Recruiter Name:K.Nagaraju

Contact Company:Atria Convergence Technologies Limited