Hiring Freshers For Data Entry role @ ACT Fibernet Chennai !!

From 0 to 1 year(s) of experience
₹ 2,00,000 - 2,25,000 P.A.

Job Description

Roles and Responsibilities

ACT Fibernet Chennai is hiring freshers for Data Entry role with Typing & Excel skills. Should have completed Typing course & certificate is mandate.


Designation - Customer Fulfillment Executive

Work Location - MRC Nagar

.

Purpose of the Role:
Responsible for activation of the IPTV , Broadband , DPO connections of the new customers and aligning with the standard SOP in terms of the document maintenance of the said new and existing customers. Will also be handling a team and allocation of work to them.


Role Description:
Ensure the availability of the CAFs at AO and with Sales team
Manager CAF Inventory control
Ensure Quality check of the CAFs on a timely basis
Responsible for CAF Audit
To coordinate with Deployment team for the completion of the Installation.
Constantly drive customer satisfaction by delivering a consistent customer experience
Forecasts accurate and timely call volume and staffing projection, using historical data and seasonal information, etc
Responsible for teams performance CAF submission to the RO and to take the welcome call
Responsible for FTB call to the customer and follow up the payments and complaint, if any
Identifies system and workflow improvements to enhance the team's efficiency
Interface with diverse level of internal & external personnel’s
Tagging in CRM


Key Result Areas:
This role plays a critical lead in handling the entering customers and ensure 100% customer satisfaction is provided. Work effectively and efficiently to resolve the customer needs on time.
Desired Skills and Competencies
Functional Competencies
Behavioral Competencies
1. Value orientation
2. Team working abilities
3. Customer centricity
4. Passion for excellence
5. Innovation

Eligible Criteria:

  • 1) Complete fresher with Typing & Excel skills. Should have completed Typing course & certificate is mandate (NO Post Graduate)
  • 2) 6 days working and 1 Rotational Week Off will be provided on a weekday
  • 3) Age - Below 23 (Only Male candidates)
  • 4) Immediate joiners only
  • 5) Please make sure that you have all the below documents in place to attend the interview.
  • Pan Card
  • Aadhar Card
  • X Certificate
  • XII Certificate
  • Graduation Certificate - UG/PG/Diploma/ITI

In case of interest please walkin to the below mentioned address

Venue Details: TVH Belicia Towers, 10th Floor, Tower 1, Block No.94, MRC Nagar, Chennai, Tamil Nadu 600028

Interview Date - 22nd & 23rd Sep 2021
Interview Timings - 9am - 11am
Contact Person : Mary

Regards,

ACT HR Team





Role:Data Entry / MIS

Salary: 2,00,000 - 2,25,000 P.A.

Industry:Telecom / ISP

Functional Area:Customer Success, Service & Operations

Role Category:Back Office

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

Atria Convergence Technologies Ltd

Indias 3rd Largest ISP with 7500+ employee base across India
Company Info
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View Contact Details+

Recruiter Name:Mary

Contact Company:Atria Convergence Technologies Ltd

Website:http://jobs.actcorp.in