Mega Walk-in Drive For Telecaller Executive @ ACT Fibernet Chennai !!!

from 1 to 6 year(s) of Experience

Job Description

ACT FIbernet Hiring for Executive - Telecaller role (Voice process)


Purpose of the Role

To ensure collection efficiency, contributing to company's overall growth.


Role Description

1. Responsible to call customer and remind for payment.

2. Responsible to act as a bridge between field executives and team leaders

3. Responsible for constantly follow up Arrears payment

4. Work consistently to rectify billing error

5. Responsible for Analysis and feedback of unpaid accounts

6. Follow up for reactivation of inactive accounts.


Key Result Areas

To contribute towards company's profitability by ensuring 100% collection both in terms of customer and

value resulting to a sustained business with desired customer satisfaction.


Recruitment Specifications


Education

Should have Graduate or equivalent degree


Work Experience

Should have minimum of 1 - 6 years of relevant work experience in Voice process

Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process)

Should have experience handling MIS or strong experience with MS excel, MS word

Should possess excellent communication and interpersonal skills.

Immediate Joiners or Max 15 days Notice period preferred

Language preferred - English & Tamil (Hindi, Telugu or Kannada would be an additional advantage)

Job Location : MRC Nagar

Week Off : 6 days working & 1 day rotational week off / Rotational Day shifts.

Age : Below 33

Please make sure that you have all the documents in place and come to the interview with the below documents :-

  • 2) Pan Card
  • 3) Aadhar Card
  • 4) Driving License
  • 5) X Certificate
  • 6) XII Certificate
  • 7) Graduation Ceritificate – UG/PG/Diploma/ITI
  • 8) Current company offer letter
  • 9) Last 3 months payslip
  • 10) Relieving letter (Applicable if relieved already)

  • Interested candidate may walk in to the below mentioned venue for F2F interview

    Venue Details
    TVH Belicia Towers, 10th Floor, Tower 1, Block No.94, MRC Nagar, Chennai, Tamil Nadu 600028

    Interview Date : 1st Dec 2020
    Interview Timing : 10am - 1pm
    Notice Period : Preferably Immediate Joiner / Max 15 days

    Contact Person: Mary (HR)


    *While at the premises pls ensure to adhere safety norms by wearing mask & social distancing


    Regards
    ACT TA TEAM

    Perks and Benefits 

    Best in the Industry depends on your last withdrawn salary and years of experience.

    Salary: INR 2,25,000 - 3,50,000 PA.

    Industry:Telecom/ ISP

    Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

    Role Category:Voice

    Role:Telecalling/Telemarketing Executive

    Key Skills

    Desired Candidate Profile

    Please refer to the Job description above

    Company Profile

    Atria Convergence Technologies Pvt Ltd

    Company Profile: ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education, Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the country's most renowned cable and broadband company, bringing state-of the art services to nearly 2 million happy homes: * Fibernet (Internet over Fiber Optics) * Digital TV * HDTV We offer broadband on optic fiber and our Fiber-To-The-Home technology can carry vast amount of information at speeds up to 1 Gbps. We are currently the largest fiber broadband services provider in the wired broadband category, and the largest non-telco ISP in the country. To know more about our company, pls log in to the below given website. www.actcorp.in
    View Contact Details+

    Contact Company:Atria Convergence Technologies Pvt Ltd