Network Engineer

from 1 to 6 year(s) of Experience
Hyderabad

Job Description

Roles and Responsibilities

ACT Fibernet is Hiring Experienced Field Fiber Engineers and Splicers for Hyderabad Location.


Interview Date : 23rd to 26th Feb '2021
Interview Timing : 10am - 2pm
Notice Period : Preferably Immediate Joiner / Max 15 days

Venue Details : Atria Convergence Technologies Ltd
L&D Center, Road No.11, Banjarahills, Near Karvy,
Hyderabad. Pin: 500036

Job Description:

1. Complete Field Work. (Broadband Installation & Fault Repair process)
2. Candidate would be travelling to customers place to rectify the faults & Installation in Network. (From Customer Switch box to end connection of customers place)

Most Expected issues in network would be:

1. Service issue due to Fiber Cut/Copper Cut
2. Service issue due to improper Router Configuration
3. Crimping Issues
4. He should meet the daily targets given by the team leader.
5. Fiber splicing is involved

6.Take proactive actions to reduce customer complaints from Chronic CX elements and should ensure this by rectifying the fiber connectivity, reduce fault/cut proneness and by ensuring quality of execution.


Roles & Responsibilities:


1. Assume overall responsibility for ensuring 99.99% Customer Uptime

2. Ensure that the switches in the network are maintained as per norms

3. Ensure support for timely connectivity for all the cross functional teams

4. Maintain the network database and submit the required report to the reporting manager on regular intervals

5. Attend customer complaints on field and give quality resolution within the TAT

6. Provide timely resolution of technical complaints through analysis/ trouble shooting

7. Monitor NMS through relevant application and take appropriate action based on the events

8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required

9. 100% compliance on safety and cardinal rules

10. Responsible for process adherence

11. Provide structured feedback to management to provide permanent solutions to improve service level


Eligible Criteria:

  • 1) Should have min 1 - 6 year relevant experience in Field Network Engineer role (Broadband)
  • 2) Experience in Fiber Splicing & Crimping is must
  • 3) Skill Set Basic Understanding of networking / willing to work on field
  • 4) Responsibility Wi-Fi Router configuration/Switch configuration / Splicing / OTDR handling / Cable pulling ( On Field Job)
  • 5) 6 days working and 1 Week Off will be provided on a weekday
  • 6) Age - Below 35
  • 7) Immediate joiners or Maximum 15 days' notice period are preferred
  • 8) Please make sure that you have all the below documents in place to attend the interview.
  • Pan Card
  • Aadhar Card
  • Driving License
  • X Certificate
  • XII Certificate
  • Graduation Certificate - UG/PG/Diploma/ITI
  • Current company offer letter
  • Last 3 months payslip
  • Relieving letter (Applicable if relieved already)

*While at the premises pls ensure to follow safety norms by wearing mask & social distancing


Salary: Not Disclosed by Recruiter

Industry:Telecom/ ISP

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician

Key Skills

Education-

UG:Graduation Not Required

PG:

Doctorate:

Company Profile

ACT Fibernet

ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education and interactive services company that creates radical social transformation, and delights and empowers customers.

Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the country’s most renowned cable and broadband company, bringing state-of the art services to nearly 2 million happy homes:

  • Fibernet (Internet over Fiber Optics)
  • Digital TV
  • HDTV

We offer broadband on optic fiber and our Fiber-To-The-Home technology can carry vast amount of information at speeds up to 1 Gbps. We are currently the largest fiber broadband services provider in the wired broadband category, and the largest non-telco ISP in the country.


View Contact Details+

Contact Company:ACT Fibernet

Website:http://jobs.actcorp.in