Team Leader – Service Delivery

from 5 to 10 year(s) of Experience

Job Description

Roles and Responsibilities

1. Handle Zone wise Installations pending for both New & Shifting connections
2. Monitor and track Zone wise availability of Cat5e & Fiber teams
3. Adherence and maintenance of100 % quality on Call and updates in internal software
4. Manage Branch requirement Tracking (Man, Machine, Material)
5. Responsible to ensure that Engineers provides Cat5e and Fiber consumption to store on time
6. Responsible for tracking Engineers 100% productivity
7. Conducting Reviews on Installations with Engineers
8. Conducting Reviews with Vendor teams in branch
9. Tracking of Cat5e consumption through internal software
10. Handling escalations related to New & Shifting connections
11. Tracking of Nodal, Wrong ticket escalations
12. Coordinates with Store In-charge for material
13. Take update on the pending fiber connections and fiber teams' availability

Interested candidates can walk-in directly to below address for interview.

Venue: ACT Fibernet, Road no.11, Banjarahills, Near Karvy, Hyderabad.Pin :500034

Time: 10am to 2pm

Team - HR

Salary: Not Disclosed by Recruiter

Industry:Telecom/ ISP

Functional Area:Other

Key Skills


UG:Any Graduate - Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

ACT Fibernet

ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education and interactive services company that creates radical social transformation, and delights and empowers customers.

Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the country’s most renowned cable and broadband company, bringing state-of the art services to nearly 2 million happy homes:

  • Fibernet (Internet over Fiber Optics)
  • Digital TV
  • HDTV
View Contact Details+

Recruiter Name:Sandeep

Contact Company:ACT Fibernet