Tele Caller -Customer Retention

from 1 to 5 year(s) of Experience
Bengaluru

Time and Venue

Walkin Interview on 27th January from 9.30 AM onwards

ACT fibernet Golden Heights,3rd floor, 59th ‘C’ Cross, 80 Feet Rd, 4th M Block, Manjunath Nagar, Rajaji Nagar,Near Sujatha, Bengaluru, Karnataka 560010 https://goo.gl/maps/wCHqVxo9WR82

Express interest to recruiter and also get a reminder of this walk-in

Job Description

1. Responsible to call customer and remind for payment/Up Selling

2. Responsible to act as a bridge between field executives and team leaders

3. Responsible for constantly follow up Arrears payment

4. Work consistently to rectify billing error

5. Responsible for Analysis and feedback of unpaid accounts

6. Follow up for reactivation of inactive accounts.

7. Has Target for New prospect generation and New sale closings

8. Should have basic knowledge on MS ExcelRoles and Responsibilities


Desired Candidate Profile

Should have minimum of 1 - 6 years of relevant work experience in Voice process

Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process)

Should have experience handling MIS or strong experience with MS excel, MS word

Should possess excellent communication and interpersonal skills.


Salary: INR 2,00,000 - 3,50,000 PA.

Industry:Telecom/ ISP

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive

Must have Key Skills

Other Key Skills

Education-

UG:Graduation Not Required

PG:

Doctorate:

Company Profile

ACT Fibernet

ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education and interactive services company that creates radical social transformation, and delights and empowers customers.

Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the countrys most renowned cable and broadband company, bringing state-of the art services to nearly 2 million happy homes:

  • Fibernet (Internet over Fiber Optics)
  • Digital TV
  • HDTV
View Contact Details+

Contact Company:ACT Fibernet

Address:M No. 1/2,3RD FLOOR,GOLDEN HEIGHTS,59TH C CROSS, 4, TH M BLOCK,RAJAJI NAGAR, , BANGALORE, Karnataka, India