Walk-in interview For Retention Executive @ ACT Fibernet Chennai !!!

From 1 to 6 year(s) of experience
₹ 2,25,000 - 3,50,000 P.A.

Job Description

Roles and Responsibilities

ACT Fibernet Hiring for experienced Executive - Telecaller role (Retention - English Voice process)

Purpose of the Role

To ensure collection efficiency, contributing to company's overall growth.

Role Description

1. Responsible to call customer and remind for payment

2. Responsible to act as a bridge between field executives and team leaders

3. Responsible for constantly follow up Arrears payment

4. Work consistently to rectify billing error

5. Responsible for Analysis and feedback of unpaid accounts

6. Follow up for reactivation of inactive accounts

Key Result Areas

To contribute towards company's profitability by ensuring 100% collection both in terms of customer and

value resulting to a sustained business with desired customer satisfaction.

Recruitment Specifications


Should have Graduate or equivalent degree

Work Experience

Should have minimum of 1 - 6 years of relevant work experience in Retention or Tele sales role (English Voice process)

Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process)

Should have experience handling MIS or strong experience with MS excel, MS word

Should possess excellent communication and interpersonal skills.

Immediate Joiners or Max 15 days Notice period preferred

Language preferred - English & Tamil (Hindi, Telugu or Kannada would be an additional advantage)

Job Location : MRC Nagar

Week Off : 6 days working & 1 day rotational week off / Rotational Day shifts.

Age : Below 33

Please make sure that you have all the documents in place and attend the interview with the below documents :-

  • 2) Pan Card
  • 3) Aadhar Card
  • 4) Driving License
  • 5) X Certificate
  • 6) XII Certificate
  • 7) Graduation Certificate – UG/PG/Diploma/ITI
  • 8) Current company offer letter
  • 9) Last 3 months payslip
  • 10) Relieving letter (Applicable if relieved already)

  • Interested candidate may walk in to the below mentioned venue for F2F interview

    Venue Details: Atria Convergence Technologies Ltd,

    TVH Belicia Towers, Tower 1, 10th floor, Block no 94,
    MRC Nagar Chennai, Tamil Nadu – 600028

    Interview Date : 27th to 30th Oct 2021
    Interview Timing : 9am - 12pm
    Notice Period : Preferably Immediate Joiner / Max 15 days

    Contact Person: Mary (HR)

    *While at the premises pls ensure to adhere safety norms by wearing mask & social distancing


    Perks and Benefits

    Best in the Industry depends on your last withdrawn salary and years of experience.


    Salary: 2,25,000 - 3,50,000 P.A.

    Industry:Telecom / ISP

    Functional Area:Sales & Business Development

    Role Category:Retail & B2C Sales

    Employment Type:Full Time, Permanent


    UG:Any Graduate

    Company Profile

    Atria Convergence Technologies Limited

    ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education,

    Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the country’s most renowned cable and broadband company, bringing state-of the art services to nearly 2 million happy homes:

    Fibernet (Internet over Fiber Optics)

    Digital TV


    We offer broadband on optic fiber and our Fiber-To-The-Home technology can carry vast amount of information at speeds up to 1 Gbps. We are currently the largest fiber broadband services provider in the wired broadband category, and the largest non-telco ISP in the country.

    Company Info
    View Contact Details+

    Recruiter Name:Mary

    Contact Company:Atria Convergence Technologies Limited